Shipping Policy

Orders are dispatched after admin approval and successful stock allocation. Dispatch timelines shown on the product page are estimates and may vary with location and stock.

Products are delivered to the address confirmed at checkout, which should match your GST-registered address for correct tax invoicing. The delivery address on a placed order cannot be changed once the order is approved.

Once an order is out for delivery, courier and AWB (tracking) details are added to the order. You can follow every stage — approved, packing, out for delivery, delivered — from your Orders page, and you'll receive an in-app notification at each step.

Any applicable delivery charge is shown on the order summary before you place the order. Charges may depend on order value, weight and destination.

Please check the shipment on delivery. If a product arrives damaged or an item is missing, raise a support ticket with your order number within a reasonable time so our team can help.